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Questions

Your questions, answered.

Everything business owners ask us before booking an assessment.

Do I need any technical knowledge?

No. None at all. The tools we recommend are selected specifically because they're accessible to everyday business people — not developers or tech teams. If you can use email, you can use most of what we suggest.

How does the assessment work?

It's a structured 60-minute conversation — either in person or via video call. We ask about your workflows, the tools you currently use, where you lose time, and what your goals are. You talk, we listen and take notes. No preparation needed. Within 48 hours you receive your personalised report, and a 30-minute follow-up call with the same advisor walks you through it.

What does the report actually contain?

A personalised breakdown of your inefficiencies, specific tool and software recommendations for each one (in plain language), a priority order for implementation, and a set of quick wins you can act on immediately. Everything is specific to your business — not a generic template.

Do I have to implement everything myself?

No. The quick wins are designed to be self-service — simple enough to start on your own. If you want help with deeper implementation, we offer that as a separate service. There's no pressure to go further than the assessment if you don't need to.

Why not just use ChatGPT myself?

You can — and if you know exactly which questions to ask and which tools to evaluate, it works well. What ZAIVO adds is the structured workflow mapping, the research into tools that fit your specific setup (existing software, budget, tech comfort level), and a prioritised plan you can act on rather than a list of ideas to evaluate yourself.

What language can the session be in?

Sessions are available in English, Italian, French, or Spanish. The report will be delivered in the language of your choice.

Still have a question? Email us or book your assessment directly.

One conversation. A report in 48 hours. Book your assessment →